Recent Projects
Oracle Sales Cloud Integration
Integration with Oracle Sales Cloud of two internal marketing apps of a major utility.
Roles: Developer/Support
Implementation: C#.Net, REST Web Services, Agile Development
Temperature and Usage Graph (TUG)
This is used by a large utility call center to provide weather and power usage information to customers. It displays customer usage information in various tables and graphs which can be emailed to customers in PDF format.
Roles: Developer/Support
Implementation: Microsoft Office, SQL Server, Oracle
Advanced Metering Infrastructure (AMI)
System for a major utility to track the replacement of all meters with AMI meters.
Roles: Developer/Support
Implementation: Microsoft Access, SQL Server
After Call Survey
Collects survey data from customers for further categorization and creates several automated reports, charts and historical graphs to track overall customer satisfaction on a number of different focus points.
Roles: Designer/Developer
Implementation: Microsoft Access and Excel
Performance Scorecard System (PERSS)
The Performance Scorecard System (PerSS) tracks and evaluates the performance of over 340 agents in the Customer Care Center of a large utility.
Roles: Designer, developer and provider of ongoing support.
Implementation: C#.Net, Microsoft Office, SQL Server, Oracle
Call Center Mailer
System used by a large Call Center to mail a custom list of brochures and documents to customers on request.
Roles: Designer/Developer/Support
Implementation: Microsoft Office, SQL Server
Compliance Review System
Large system with many modules to track employee and corporate compliance to internal policies, government laws and regulations, etc.
Roles: Designer/Developer/Support
Implementation: Microsoft Office, SQL Server
Distribution Switching System
Tracks distribution switching requests for a major utility.
Roles: Developer/Support
Implementation: Microsoft Office, SQL Server
Green Energy
Tracking system for solar customers who are or would like to sell solar power. Provides several mail merge reports and automated reminders about contract renewals, expirations, kW usage, supply/demand and current meter information as well as the typical business contact management functions.
Roles: Designer/Developer/Support
Implementation: Microsoft Office, SQL Server
Safety and Health Dashboard
Tracks and displays OSHA safety information by employee, department and company.
Roles: Designer/Developer/Support
Implementation: Microsoft Office, SQL Server, C#.Net, ASP.Net
Starr Comp
Used by all managers of a large international corporation to plan salaries, raises and other compensation for all employees. Highly confidential in nature.
Roles: Designer/Developer/Support
Implementation: Microsoft Office, SQL Server
Starr Time
This timekeeping system is used throughout the US by a large international corporation. We did not develop the original version, but were brought in to port the system fro SharePoint 2003 to MOSS 2007 and greatly enhance it.
Roles: Developer/Support
Implementation: SharePoint, Microsoft Office, SQL Server